Junior Professional Officer, Marketing and Communications

Building Peace Together

The Geneva Centre for Security Policy (GCSP) is offering a 100% (full-time) position, to a professional in marketing, communications or digital and interest in international relations, politics, development or a related field (or possesses relevant vocational qualifications and project management experience). The MARCOM JPO reports overall to the Communications Director while under the direct supervision of the Head of Marketing. The MARCOM JPO works in close collaboration with colleagues in their department and in cooperation with colleagues in the Director’s Office, GCSP’s Departments, and in other support services, including the Departments of Administration, Finance, ICT, and Human Resources.

Junior Professional Officer, Marketing and Communications

Start Date: May

Missions

Customer Experience

  • Manage and monitor the official customer email inbox
  • Oversee and track Salesforce cases
  • Identify recurring issues and trends from customers and propose improvements to processes
  • Extract and export reports from Salesforce to support monitoring and performance tracking
  • Prepare dashboards for internal stakeholders.

Marketing Support

  • Conduct market research to identify trends, opportunities and risk
  • Perform competition analysis and benchmarking
  • Contribute to marketing strategy development based on data-driven insights
  • Analyse data to generate insights on user performance metrics, and customer behavior
  • Participate in regular meetings with selected departments to provide marketing and communications support and alignment.

Partnership Development and Fundraising Support

  • Assist in identifying potential strategic partnership and funding opportunities
  • Support outreach activities to prospective partners and donors
  • Contribute to proposal and fundraising documentation
  • Support tracking and monitoring of partnership and funding opportunities.

Additional Duties

  • Makes suggestions for improvement; brings innovative ideas and creative thinking
  • Ensure the brand is always respected and guidelines are followed
  • Effectively promote synergies and ensure coordination and collaboration with other programmes, cluster areas and impact lines across the centre
  • Support the Marketing & Communications Department in all aspects of the team’s work as required.

Required Education and Experience

  • A university degree in an area related to communications, international security, law, social sciences, political science or business or public administration.
  • Fluency in English and French spoken and written is required; knowledge of other languages is an asset.
  • Proven work experience as a Communications Officer or similar role.
  • Holder of a valid residency, or work permit in Geneva, or Swiss or EU national.

 

Desired Skills

Hard Skills

  • Project management experience
  • Copywriting and editing skills
  • Competent use of standard Microsoft Office programmes including Teams, Word, Excel and PowerPoint and proficiency in Windows environment, Sprout Social and Salesforce.

Soft Skills

  • Excellent “Team Player” with a collaborative mindset
  • Excellent verbal and written communication skills; good presentation skills
  • Professional organisation, planning, and attention to detail
  • Agile, open-minded and proactive personality with an interest in nurturing relationships
  • Carries out work in a gender and diversity-sensitive manner
  • Ability to deliver high-quality products on time and within budget
  • Communicate and coordinate with colleagues, guests and customers in a professional manner that reflects the values and aims of the Centre
  • Ability to work independently and autonomously with minimal supervision, if required
  • Ability to manage numerous projects simultaneously and meet deadlines
  • Agile and flexible mindset, reactive to requests and ability to solve problems quickly
  • Strong analytical skills and data-driven thinking
  • A desire to learn and develop Marketing & Communication skills and techniques
  • Interest in political/ diplomatic/ international/peace/security agenda

Application Process

Due to Swiss employment regulations, only candidates with Swiss/EU citizenship or a valid work permit for Switzerland will be accepted.

Applications should include: 

  1. A comprehensive curriculum vitae giving details of relevant achievements in recent posts as well as your education and professional qualifications.
  2. A cover letter that summarises your interest in this post, providing evidence of your ability to match the criteria outlined in the job description.

The successful candidate will be expected to take up the position in May.

If you see yourself undertaking this exciting challenge, we are eager to receive your application file on [email protected] until 10 April 2026. Please include job title for reference when submitting your application.

The GCSP is committed to creating a diverse and inclusive environment of mutual respect. The GCSP recruits and employs staff regardless of disability, sex, age, gender identity, religion, cultural, ethnic and socio-economic backgrounds or any other personal characteristics.

We sincerely thank all applicants for their interest. However, please note that candidates selected for interviews will be contacted.