Crisis Management: Navigating the Storm 2025

We enable you to enhance your crisis awareness, identify the required skills to deal with crisis and learn from others. You will practice your crisis management skills by exploring the latest theories and standards, learn about good practice, and explore crisis-related team dynamics. You will learn through a plurality of approaches ranging from appropriate crisis management structures and response methodologies to leadership skills and behavioural components. We ensure that your personnel and processes are as prepared as possible to plan, establish, maintain, review and continually improve its crisis management capability based on the guidance standard ISO 22361:2022.

We explore both the behavioural and organisational aspects of responding to crises. You will be required to respond to specifically designed interactive simulations based on real-life events that will test your levels of preparedness and enhance your ability to respond effectively and resiliently to crises.

Learning Objectives

This course will provide you a powerful combination of critical knowledge, improved skills and new techniques that will enable you to have the confidence in your ability to face the rapidly evolving challenges of a rapid onset crisis. Specifically, you will:

• undertake a self-assessment that evaluates your preparedness as an individual and at an organisational level
• deepen your understanding of the various characteristics of different types of crisis
• improve your ability to analyse complex issues, assess various options and establish an effective crisis management team
• understand the leadership and decision-making challenges associated with crises and avoid the pitfalls of various psychological biases
• experience in real time specific complex crisis that you will have to navigate and manage 

The course combines the three pillars of the GCSP’s holistic learning approach: the latest in high level academic expertise, the wisdom of experienced senior practitioners, and the collective experience of the participants. This unique dynamic energises discussions about challenging topics as you push the boundaries of your own capabilities in an interactive learning environment, exploring with the experts the knowledge, skills and behaviours that demonstrably produce high performance in challenging conditions.

Course components:

• risk and trust in crisis
• behavioural aspects of crisis leadership and decision-making
• strategic decision-making in crisis situations
• decision-making models and techniques in time sensitive and high-stake situations
• impact of culture in foreign and security policy decision-making 

All information you need to know (language, certification, technical and application process) before applying to the GCSP are available here. 

You will receive a GCSP certificate once you have completed all the course modules to the satisfaction of the course director. 

The course is designed for officials and executives from: 

• government, 
• military, 
• international organisations, 
• non-profits and, 
• the corporate sector. 

The GCSP reserves the right to modify the programme dates, location and fee at any time. 
15% Early-Bird Discount if you apply before 10 January 2025. GCSP Alumni qualify for a 20% discount on the standard rate of [2000] CHF. Bring a friend: 1500 CHF (ensure your friend or colleague mentions your name in their online application)